Improving Customer Service - Quality Customer Service is the key to any successful business. Being able to answer customer inquiries or issues, promise and deliver product as promised and timely follow up and solid communications are essential. Attend this seminar and learn how by utilizing TCM you can improve customer satisfaction.

Presented by: Roger Miller, WorkWise, Inc.

Date: August 6th, 2008

Time: 10:00am - 11:00am (Central Time Zone)