Simply put – Customer service is the art of ensuring that customers keep coming back
In…

• Today’s Tough Competitive Environment:
• Globalization & Outsourcing
• Rising Material Lead Times & Costs
• Financial Tightening, Recession
• Growing, Successful Companies have long recognized that Superior Customer Service is Absolutely Key!

So…  How Can Your Organization Leverage Your TCM Investment to Achieve a Higher Level of Customer Service?

This webinar will focus on the Tangible Metrics available in your TCM software that will assist you in achieving superior Customer Service.
A broad range of techniques and capabilities will be covered to provide you with a roadmap that will lead customers back to you over and over again.

Presenter: Harry Mosesian, WorkWise, Inc.

Date: February 10th, 2010
TCM Version: v8.0 and higher

Time: 2:00pm - 3:00pm (Central Time Zone)