Our standard Telephone Support Plan entitles you to:

• Unlimited calls to our Call Center via a toll-free phone number 7:00 AM to 6:00 PM Central Time, weekdays excluding holidays.
• Research of problems in the application software and access to source code to correct application software errors.
• Access to WorkWise Call Center via the Internet, 24 hours per day, to log, update and check the status of support issues.
• Access to the WorkWise Call Center Knowledge Database via the Internet, providing over 5,000 proven solutions to TCM problems without the assistance of a Call Center Representative.
• Distribution Media Kits for refreshes/update installations for customer’s current TCM version.

Other plans are available including a Software Maintenance Plan that combines the standard Telephone Support Plan with a Software Upgrade Plan to give you access to the latest version of the software, a special discount on services, and a 24 hour hotline number for disaster recovery assistance. Contact one of our sales representatives for more details.